• At Art Wizard Studio, ensuring the security of our clients' information during their website visits is our utmost priority. Our primary goal is to uphold strong privacy measures for all our clients. We have developed a comprehensive privacy policy that clearly states how we collect and utilize your data to offer exceptional services. This information is collected with the explicit consent of our valued customers and clients, serving various purposes such as promotional strategies, advertisements, informative communications, and more.

    Even in the event that a customer or client decides to discontinue their collaboration with us, we want to assure them that their provided data will continue to be protected in accordance with our established policy.

  • Why We Collect Information

    At Art Wizard Studio, the information we gather is integral to our self-assessment process. We collect this data with the purpose of enhancing the quality of our services and delivering relevant information that aligns with your specific interests. By gathering this information, we are able to gain insights into the number of new customers and the factors that prompted them to explore our services.

    Above all else, the collection of data at Art Wizard Studio improves the services we provide and delivers information and offerings tailored to your individual interests. Additionally, we utilize your data to analyze and evaluate the effectiveness of our performance. For instance, aggregated data helps us understand the number of visitors we attract and provides valuable insights into their browsing behavior on our websites.

  • Personal Data and Communication

    The collection of information about our valued customers and clients is entirely based on their voluntary participation and can be provided in various ways, depending on the specific service they opt for.

    For instance, when customers sign up on our website or provide information during phone interactions, they may choose to share their credit card details with us. However, it's important to note that our payment process is facilitated by trusted third-party providers like PayPal, 2Checkout, Authorize, and Stripe. These reputable companies are solely responsible for handling the billing process of our services and have strict policies to ensure that they never retain, share, or store your data.

    If a customer or client intends to conduct a promotional campaign, we may request specific information from them as part of the registration process. This may include their name, physical location, address, credit card details, and other pertinent information required to successfully carry out the campaign.

    To ensure effective communication and provide updates on the selected services, we will ask for your email address. Additionally, we may utilize your email to inform you about upcoming plans and projects that align with your interests. However, each promotional message we send includes an unsubscribe option, or you can directly unsubscribe by sending an email to support@artwizardstudio.com.

    For these email communications, we may require specific information such as your email address, phone number, location, and business name. If you wish to exclude yourself from receiving promotional messages, kindly include "promoting messages opt-out" in the subject line when composing the email.

    When choosing to utilize our services, you have the option to provide your credit card information either through our secure online submission or by sharing it over the phone. We want to assure you that our payment process is facilitated by reputable third-party providers, including PayPal, 2Checkout, Authorize, and Stripe, who handle the transaction securely and responsibly.

  • Data You Provide

    We strongly adhere to our policy of keeping customer-provided information separate from the data collected on our website. The information you provide during the registration or sign-up process is exclusively utilized to furnish you with pertinent service-related details. Rest assured that we maintain strict confidentiality and do not combine your personal information with other site data.

    If there are any modifications or updates to your personal information, please feel free to notify us via phone call or email. We are committed to promptly addressing requests to correct, update, or delete your information as necessary.

  • Use of Personal Information

    At Art Wizard Studio, we are fully committed to upholding our policy of keeping customer-provided information separate from the data collected on our website. Any information you provide during the registration or sign-up process is strictly used to provide you with relevant service-related information. We assure you that we prioritize maintaining strict confidentiality, and your personal information is never combined with other site data.

    If there are any changes, modifications, or updates to your personal information, we encourage you to notify us promptly through a phone call or email. We take your privacy seriously and are dedicated to addressing any requests to correct, update, or delete your information in a timely manner, as per your requirements.

  • Data Retention

    The data we collect from you is stored for a specific duration, even after our association's or assigned work's conclusion. This applies whether you recently acquired our service and later terminated it, decided not to proceed with the service offer, or utilized the service and fulfilled the agreed terms. We will retain your data for a period of four years following the end of our partnership, the date of rejecting our service offer, or when a service offer was unavailable.

    During this specified data retention period, you have the option to request the removal of your data from our database. You can do so by contacting us through telephone, chat, or email. To facilitate the processing of your removal request, please provide your name, email address, telephone number, physical location, business name, and area using the subject line "Remove Personally Identifiable Information." This will allow us to accurately identify and address your request. It's important to note that any identifiable data provided is not contingent on the data retention period and cannot be erased.

  • Third-Party Website Links

    We maintain connections with various websites, including our customers, advertisers, business partners, and associates. However, it is important to note that we do not have control over their day-to-day operations or practices, nor do we assume responsibility for their policies and information handling. We strongly recommend independently assessing how these websites collect and utilize personal information.

  • Security Information

    Art Wizard Studio prioritizes the security of the information stored in our systems by implementing industry-standard measures. We have in place robust security protocols, including firewalls and encrypted protocols, to prevent unauthorized access to the data. Our comprehensive security system protects your information from misuse or unauthorized alterations. When it comes to sensitive data like credit card information, we utilize secure socket layer (SSL) encryption during the entire process to enhance its security.

    Furthermore, our employees undergo training to ensure your data's proper handling and protection. We conduct regular reviews of both internal and external resources to assess the effectiveness of our security processes and make any necessary improvements. Rest assured, we are dedicated to maintaining a high level of security to safeguard your information.

  • Revision Policy

    Art Wizard Studio offers unlimited revisions within the specific package chosen by clients, and there are no additional charges for these revisions. It's important to note that while revisions are available, the overall design and concept will remain consistent. Clients can select from the options provided for revisions. However, it's important to be aware that revisions on multiple options may not be permitted or involve separate charges.

    The standard turnaround time for revisions varies depending on the service. For logo and website design revisions, the timeframe is typically 48 to 72 hours. Video animations require 3 to 5 days for revisions, and the timeline for software, apps, and games can vary depending on the extent of the revisions. Similarly, the timeline for functionality and development revisions is determined by the scope of the work involved. The duration for revising digital marketing strategies depends on factors such as research, mediums, budget, and the overall size of the plan.

  • Protection for Children

    We refrain from collecting any information from individuals who are below the age of 13.

  • Changes to Privacy Policy

    Our privacy policy is subject to potential changes as time progresses. If any modifications are made to our policy, we will ensure to keep our valued customers informed by providing updates. It is within our rights to alter our security statement, which is why we recommend staying connected with our website to stay up to date with any changes.